In part 1 Iooked at the cultural differences in customers around the world when trying to support them. In this article I will discuss how security and international customers impact the customer service offered by UNIT4. Continue reading
In the first part of this article author David West-Lewis looked at the important aspects of any application for research funding. Here he looks at how UNIT4 worked with the sector to provide support for the process.
In conjunction with the Universities of Oxford and Cambridge, UNIT4 has developed a Research Costing and Pricing tool that allows research institutions to build up an accurate Full Economic Cost that incorporates the funding rules and the institution’s own rules into the costs.
At UNIT4 we have many large, international customers as well as those in just one country. The challenge of supporting these international installations falls to our support teams around the world. Ruth Howden, who runs the Global Support team for the UNIT4 Coda solution, describes how her team meets the demands of a worldwide customer base. Continue reading
The landscape for research funding is constantly changing.
The most important aspect of any application for research funding has to be the scientific case for support. This is where academics need to focus their intellect and energy to propose the best ideas for their research. Continue reading
UNIT4 research software to support the University of Huddersfield as it seeks to increase research revenue by 50 per cent
- Supports goal to be an “internationally recognized innovation and research-led institution”
- Provides a consistent approach to research costing through a single, shared system Continue reading