Category Archives: ERP

This category looks at issues dominating all aspects of deployment – best practice and evaluation sits alongside comment.

Port Coquitlam’s cloud adoption marks a significant change for public sector IT in Canada

Our announcement today heralds a significant advancement for public sector cloud adoption.

The City of Port Coquitlam, British Columbia has gone live with Unit4 Business World ERP and is the first Canadian municipality to host data in the cloud. The customer cites potential for cost savings, increases in full-service and support, and greater access to delivery specialists beyond what they could resource internally, as key cloud advantages.

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Serve your people and customers and they will serve you

The Services industry is big and growing fast. A wide range of companies like Netflix, Amazon, Airbnb, and Starbucks epitomize the digital economy having succeeded above competitors to deliver digital business model innovations and excellent service. Their success is the result of delivering flawless service which depends heavily on their people. The only way to support people to deliver this kind of service is through an infrastructure that helps them perform with excellence.

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Analytics will drive the business case for wearables

We’re at a huge juncture in the way enterprise IT systems are built, sold and used, and much of that focus is on analytics and creating services based on insights from real-time data. Analytics has to be at the heart of successful wearables.

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Personal Experience – the user interface

At Unit4 we approach software development as if our applications are the user’s colleagues. We consider the users’ needs very carefully and how we can create a simple but great experience for them. We always ask ourselves in the software design process: ‘what is the personal (latent) need of a specific user’, ‘how can we, as their software colleague, answer their questions in the same way human interaction takes place’ and ‘how do we communicate our answers to the end-user so he/she understands without further explaining’. Continue reading

From UI to UX – the journey to self-driving enterprise IT

In this article Thomas Staven, Director of Corporate Product Management at UNIT4, writes the best user experience is when the machines do it all for you. Like cars, the era of self-driving enterprise IT is near. Continue reading