Category Archives: ERP

This category looks at issues dominating all aspects of deployment – best practice and evaluation sits alongside comment.

Supporting global ERP customers (part 1)

At UNIT4 we have many large, international customers as well as those in just one country. The challenge of supporting these international installations falls to our support teams around the world. Ruth Howden, who runs the Global Support team for the UNIT4 Coda solution, describes how her team meets the demands of a worldwide customer base. Continue reading

ERP Series 4: Why ERP should be social?

In the latest of the series of ERP articles, I look at why ERP systems – and their users – should be embracing social networking tools. At first glance it’s not an obvious marriage – the ‘boring, back office’ systems that run your accounting, procurement, HR and other admin processes, and the dynamic world of social networking, buzzing with the latest and greatest ways to gossip about celebrities and share pictures of your latest gastronomic delight.  Continue reading